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Home > Planning For... > Life Events > Survivor's Guide > Filing a Claim

Filing a Death Claim with Protective Insurance

To file a death claim, all you need to do is call us at 888-397-8485 and notify us of the death. If you don't have the policy number, you'll need to provide the deceased's name, address, and date of birth or Social Security Number so we can properly identify the policy.

Within three days after notifying us of the death, we'll send you a letter, along with a claim form and instructions for completing the claim. At that time, Protective Insurance usually asks you to return the claim form completed by the beneficiary or beneficiaries, a certified death certificate, and the original policy. If the original policy can't be found, you may fill out the Lost Policy Statement contained on the claim form.

Once your claim has been settled, in most cases we'll set up a Protective Insurance Immediate Benefit Account for you equal to your total benefit amount and provide you with a checkbook for the account. You may write checks as needed, just as you would with a personal "checkbook," and keep the account active for as long as you need it. Pay bills, buy necessities, make investments…you don't have to rush into making long-term financial decisions until you're ready. Your Immediate Benefit Account fund will continue to accrue interest, and we'll provide you with a monthly statement of your account as long as it remains open.

Your Protective Insurance agent can be a great resource when considering investment options, so be sure to contact him or her if you have any questions about your Immediate Benefit Account fund.

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Content is for informational purposes only and may not accurately reflect your specific situation. Information is not intended to provide financial, legal, tax, or accounting advice. You should consult a qualified advisor for advice specific to your own circumstances.



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